Privacy Statement
Protecting Your Privacy
The Assembly Group Australia Pty Ltd (ABN 73 112 211 337) (“TAGA”) understands and appreciates that you, its customers, are concerned about your privacy and about the confidentiality and security of information TAGA may gain about them. TAGA is committed to protecting your privacy and the security of your data. This Privacy Statement explains how information will be treated as you access the services on the websites at www.primarytime.com, www.primarytime.com.au, www.primarytime.co.nz, or www.primarytime.co.uk.
We may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on this website, so please visit this website periodically to ensure that you have our most current privacy statement
Personal information
Personal information held by TAGA may include your name, work telephone number, mobile phone number, email address, work position, bank account or credit card details.
If you choose not to provide certain personal information (e.g. your email address), TAGA may not be able to provide you with the services you require.
Occasionally, you may need to provide personal information about other individuals to TAGA (e.g. about your authorised representatives). If so, TAGA relies on you to inform those individuals that you are providing their personal information to TAGA and to advise them that TAGA can be contacted for further information (see 'How to contact us' below).
How we collect personal information
TAGA collects personal information in a number of ways, including:
§ directly from you, when you provide information by phone or in application forms, or
§ when you submit your personal details through TAGA’s websites (e.g. during the application process to acquire the Primary Time software);
§ from third parties such as TAGA's related companies, credit reporting agencies or your representatives;
§ from publicly available sources of information; or
§ when legally required to do so.
How we use your personal information
Your personal information may be used to:
§ assist you to subscribe to TAGA's services;
§ provide the services you require;
§ administer and manage those services, including charging, billing and collecting debts;
§ inform you of ways the services provided to you could be improved;
§ verify your identity;
§ conduct appropriate checks for credit-worthiness and for fraud;
§ research and develop TAGA's services;
§ gain an understanding of your software needs in order for TAGA to provide you with a better service; and
§ maintain and develop TAGA's business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so that TAGA can promote and market its services to you (including by way of email, direct mail, telemarketing, SMS and MMS messages). TAGA does this to keep you informed of its products, services and special offers. If you do not wish TAGA to promote and market its products, services and special offers to you, please contact TAGA via TAGA’s website.
Disclosure of your personal information to third parties
TAGA may disclose your personal information to:
§ your authorised representatives or your legal advisers (e.g. when requested by you to do so);
§ credit-reporting and fraud-checking agencies;
§ credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing);
§ TAGA's related companies;
§ TAGA's professional advisers, including its accountants, auditors and lawyers; and
§ government and regulatory authorities and other organisations, as required or authorised by law.
Security of information
TAGA takes reasonable steps to preserve the security of system data and your personal information. TAGA regularly reviews developments in security and encryption technologies. The TAGA website uses a Secure Server Layer (SSL) that encrypts the information you send through this web site for those services that contain confidential information. This information is encrypted using the Secure Socket Layer Protocol (SSL) that was developed so that only the intended recipient should be able to decipher messages addressed to them. This will significantly improve security of data provided by or for you. TAGA makes no warranty in respect of the strength or effectiveness of that encryption or any information you transmit over our website and you do so at your own risk. TAGA is not responsible for events arising from unauthorised access of the information you provide
Access to our software download from the TAGA website is obtained through username and password. Users are locked out after three contiguous unsuccessful attempts to log in. A key element of security is your own control of users and passwords.
Keeping your personal information up to date
TAGA takes all reasonable precautions to ensure that the personal information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That's why TAGA recommends that you:
§ let TAGA know if there are any errors in your personal information; and
§ keep TAGA up-to-date with changes to your personal information such as your name or email address.
Accessing your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, you will need to put your request in writing for, security reasons, and either send it by mail or email to us at the TAGA contact details listed on the TAGA websites.
TAGA reserves the right to charge a fee for searching for and providing access to your information.
If you have any questions in relation to privacy, please contact TAGA via the contact details listed on the TAGA websites.